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Help Center/Customer support

Glossary of key terms

Customer support

The platform’s vocabulary in one place, useful for onboarding new team members.

TermMeaning
UploadA long-form video (or audio) file you’ve added to Imaginario, plus its index.
FolderHow you organize long-form uploads in Home.
ClipA short segment cut from an upload, created in Search, Discovery, Highlight to Edit or StoryLab™.
CollectionA folder for clips, the unit for batch download, merging, and multi-asset Premiere export.
IndexingThe AI analysis at upload (speech, visuals, sounds) that makes content searchable, see Uploading & Indexing.
ProxyThe lightweight copy Imaginario creates on ingest so you never move your high-res masters.
Transcript / SRTFull text of the spoken audio / the timed subtitle file used for captions, both downloadable in 100+ languages (see list).
ChaptersAuto-generated scene segments with descriptions, see Chapters.
XML exportThe project file that opens in Premiere/DaVinci Resolve and relinks to your local masters, see the export guides.
StoryLab™ Single ClipsFully automatic vertical clips created from face processing, see StoryLab™ Basics.
StoryLab™The agentic layer that assembles clips and multi-video stories from a brief, see StoryLab™ Basics.
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