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Customer support

Email: [hello@imaginario.ai](mailto:hello@imaginario.ai)

Reply time: 24 hours max (GMT between 8 am – 7 pm)

Please state as much detail as possible about your query. To diagnose any bugs or errors, we would ideally need a video screen recording or, at the very least, screenshots of what you’re attempting, along with a step-by-step description of the process.

Before writing in, it’s worth checking Troubleshooting common errors — the most frequent issues have quick self-serve fixes.

Still stuck? Contact support and our team will reply within one business day.